Player Privacy Policy

Welcome to the Irish Wins privacy policy. This page explains how we collect, use and protect the personal information you give us when you register, play or otherwise interact with our site. We take your privacy seriously and aim to be clear about what data we hold, why we need it and how you can manage your information.

Types of data we collect

We collect information needed to provide and secure your account, to process payments and to meet regulatory and safety obligations. Data falls into three main groups below.

Personal data

Personal data includes name, date of birth, email address, postal address and contact telephone number. We also collect identity documents when verification is required, and any information you provide when contacting support.

Technical data

Technical data covers details such as IP address, device type, browser version, operating system, language settings and log-in times. We may also record session data and activity on the site to help maintain performance and security.

Transactional data

Transactional data relates to deposits, withdrawals, payment method details, game history, bets, wins and losses. We keep records of transactions and communications to assist with account queries and to meet legal record-keeping requirements.

How we use your information

We use your data to open and manage your account, process payments, verify identity, prevent fraud and money laundering, and to provide customer support. We also use aggregated activity data to monitor site performance and to detect irregular behaviour. Where we rely on consent for marketing, we will only contact you if you have agreed to receive such messages.

Data protection practices

We store data on secure servers and use industry-standard encryption for data in transit. Access to personal information is restricted to authorised staff and third-party service providers who need the data to perform necessary services. We review security measures regularly and implement updates as needed to protect your information.

Cookies and tracking technologies

We use cookies and similar tools to remember your preferences, keep you logged in, analyse site usage and deliver basic functionality. Some cookies are essential for the service, while others are used for performance and analytics. You can manage cookie preferences through your browser or via the cookie settings on the site.

User rights

You have the right to request access to the personal data we hold about you, to ask for inaccuracies to be corrected, and to request deletion in accordance with applicable law. You may also withdraw consent for marketing at any time. Certain data may be retained where we are required to do so for legal or regulatory reasons.

Access, correction and deletion of data

To access, correct or delete your information, sign in to your account and use the account settings where available, or contact support at [email protected]. We will respond to requests in line with applicable data protection rules and may ask for proof of identity before making changes.

Information sharing and third parties

We share data with payment processors, identity verification providers, fraud prevention services and other trusted partners who help deliver our services. We may also disclose information to comply with legal obligations or to protect our rights. All third parties are required to handle data securely and only for permitted purposes.

Privacy policy updates

We may update this privacy policy from time to time. Any significant changes will be notified on the site and the revised policy will show the updated date. Continued use of our services after changes indicates acceptance of the updated terms.