Contact Our Team
If you need help with questions, account-related issues, technical concerns or general feedback our support team is ready to assist. We can help with account verification, deposits and withdrawals, gameplay queries and reporting faults. Contact us by email or phone and we’ll respond during normal working hours; for urgent matters please use the phone line. Practical, clear assistance is available and we’ll guide you through any issue quickly.
| Department | Contact |
|---|---|
| Customer support | [email protected] (email replies within 48 hours; help with verification, deposits and withdrawals) |
| General enquiries | [email protected] (billing, promotions and account queries) |
| Affiliate enquiries | [email protected] (partner enquiries; response within 3 working days) |
| Phone | +44 20 7946 0821 (UK landline; usually answered within 15 minutes during hours) |
| Working hours | Mon-Fri, 09:00-18:00 GMT |
Email Assistance
Email is our preferred contact method for detailed requests, account issues or anything requiring documents or a full explanation. Please send your enquiry to [email protected] with a clear subject line and include up-to-date contact details, your account name and any relevant screenshots. Providing full information helps us respond faster and avoid unnecessary delays.
Submit Your Inquiry
Response Time
Need help? Our support team aims to respond promptly: most enquiries are answered within one business day. Simpler requests may be resolved in the first reply, while complex cases such as verification, payments or account reviews can take longer as they require manual checks and third-party input. We’ll keep you updated on progress until the issue is resolved.
Feedback
Irish Wins values your feedback. If you have suggestions, ideas or spot something that could be improved, please let us know. We read every message and use feedback to refine site features, promotions and support. Your input helps us make practical changes that improve play for everyone, so send your thoughts and we’ll review them carefully and act where appropriate.