Responsible Gambling at Irish Wins Casino
We take responsible gambling seriously at Irish Wins. We want play to remain enjoyable and under your control, so we provide tools, guidance and clear options to help you manage your activity. If you ever feel that gambling is becoming a problem, we encourage you to use the controls below and to contact independent support organisations for confidential help.
Player protection principles
Our approach is simple: protect customers, prevent harm and promote safer play. We aim to make responsible-gambling options easy to find, apply checks where needed, and act promptly if we suspect a player is at risk. We also provide clear information about limits, time-outs and self-exclusion so you can take control whenever you need to.
Activity-control tools
We offer a range of practical tools to manage your account and playing time. These include deposit limits, loss limits, session time limits, daily reminders and temporary account breaks. These controls are designed to be set up quickly in your account area and adjusted as your circumstances change.
Deposit limits
You can set daily, weekly or monthly deposit limits to control how much you add to your account. Limits take effect as soon as they are confirmed and remain in place until you choose to reduce or remove them, subject to any cooling-off period required for increases.
Loss limits
Loss limits help you cap the amount you can lose over a defined period. Setting a loss limit can give you a clearer view of your spending and reduce the chance of chasing losses. Loss limits are separate from deposit limits and can be adjusted in your account settings.
Time limits and account breaks
Use session limits and time-outs if you want a short break from gambling. Session reminders can notify you after a set play time, while time-outs block access for a short period. For longer pauses, consider self-exclusion below.
Self-exclusion
If you need to stop gambling for a longer period, self-exclusion is available. You can request a temporary or long-term exclusion through your account settings or by contacting our support team. During self-exclusion your account will be closed to play, and we will stop sending promotional messages. You can also ask for additional account restrictions to help you stay away from gambling.
Signs of problematic behaviour
Look out for warning signs such as spending more than planned, missing other commitments, regularly increasing stakes after losses, hiding activity from family or friends, or relying on gambling for mood management. If any of these apply, consider using limits or seeking support.
Tips for maintaining control
Set clear limits before you play, stick to a budget, use deposit and time controls, avoid gambling when stressed or tired, and take regular breaks. Keep a record of your activity and consider appointing a trusted person to help if you feel you cannot manage alone.
Professional help and support organisations
If you need confidential advice, contact recognised UK organisations such as BeGambleAware and GamCare. They offer free counselling, practical tools and local resources to help you and your family. If you are worried about immediate harm, contact your local health services or emergency services.